The Cam Club – Privacy Policy

Your privacy matters to us. At The Cam Club, we respect your privacy and follow all applicable laws and regulations when collecting, storing, or using your personal information — whether on our website [https://thecamclub.com.au], in our online store, or through our services.

Effective date: 03/02/2026
Last updated: 03/02/2026

1. Information We Collect

We collect information in two ways:

1.1 Information you provide directly
When you use our services or rent our camcorders, you may give us:

  • Name

  • Email address

  • Phone number

  • Billing/shipping address

  • Payment information (credit/debit card details)

  • Video footage captured on our camcorders

1.2 Information collected automatically
When you visit our website, we may automatically log technical details such as:

  • IP address

  • Browser type and version

  • Pages you visit and time spent

  • Time and date of your visit

  • Errors or technical issues encountered

This information alone doesn’t personally identify you, but combined with other data, it could.

2. How We Use Your Information

We only collect and use your personal information when necessary to:

  • Process orders, payments, and deliveries

  • Communicate about your rental or purchase

  • Detect fraud and maintain security

  • Improve our website and services

  • Send marketing (if you’ve opted in)

  • Review camcorder footage for quality control or promotional purposes (with your consent)

Note: Any promotional use of footage excludes inappropriate content or nudity.

3. How We Collect Information

We may collect information using:

  • Cookies: Small files on your device to help improve your experience

  • Log files: Automatic technical details about your visit

  • Web beacons, tags, pixels: Tools that track interactions with our site

You can manage or disable cookies through your browser settings.

4. Sharing Your Information

We may share your information with:

  • Trusted service providers (e.g., analytics, hosting, payment processing)

  • Legal authorities if required by law

  • Marketing or advertising partners, where permitted

Video content may be used for promotional purposes unless you opt out before your rental.

5. Security of Your Personal Information

We take reasonable steps to protect your information from misuse, loss, or unauthorised access. However, no electronic system is 100% secure.

6. How Long We Keep Your Information

We keep your personal and order information only as long as needed to provide services, unless you request deletion. Some information may be retained for legal, accounting, or reporting purposes.

7. Your Rights

Under Australian Privacy Law, you can:

  • Access the personal information we hold about you

  • Request corrections, updates, or deletion

  • Opt out of marketing communications

  • Object to your camcorder footage being used for promotion

To exercise these rights, contact us at hello@thecamclub.com.au.

8. International Transfers

Some information may be stored or processed outside Australia by third-party providers. We ensure that such transfers comply with applicable laws and maintain similar protections as described in this policy.

9. Changes to This Policy

We may update this policy from time to time. Please check this page periodically to stay informed.

10. Contact

Questions or requests about your personal information? Reach out anytime:

The Cam Club
📧 hello@thecamclub.com.au